Queue Management

Eliminate Chaos.
Streamline Your Queue.

Transform your waiting area from chaotic to calm. Digital tokens, real-time TV displays, and automatic WhatsApp notifications keep customers informed and your operations running smoothly.

VehiQ Queue Management System

40%

Reduction in wait times

60%

Fewer customer complaints

25+

More vehicles per day

Zero

Missed customers

Queue Management Features

Everything you need to manage customer flow efficiently

Digital Token Generation

Auto-generate unique queue tokens with service type, vehicle details, and estimated wait time. Print tickets or send via SMS.

TV Display Mode

Full-screen waiting room display showing current queue, now serving, and next up. Keeps customers informed without staff intervention.

WhatsApp Notifications

Automatic alerts when customer's turn is approaching. They can wait in their car or nearby instead of crowded waiting rooms.

Multi-Lane Support

Manage multiple testing lanes simultaneously. Assign vehicles to specific lanes based on service type or availability.

Priority Handling

VIP customers and fleet clients can be prioritized automatically. Handle urgent cases without disrupting the main queue.

Wait Time Estimation

AI-powered predictions based on historical data. Customers know exactly how long they'll wait before arriving.

How It Works

Simple, efficient queue management in 4 steps

1

Vehicle Registration

Customer arrives, receptionist enters plate number. System auto-fetches vehicle details and generates a unique queue token with estimated wait time.

2

Customer Waits Comfortably

Token number displays on TV screen. Customer receives WhatsApp message with queue position and can track progress in real-time.

3

Automatic Call

When their turn approaches, customer gets WhatsApp notification to proceed to the designated lane. No shouting or confusion.

4

Seamless Handoff

Inspector sees all vehicle details on their screen. Testing begins immediately without paperwork delays.

Ready to Transform Your Queue?

See how VehiQ can reduce wait times and improve customer satisfaction.

Schedule a Demo